F.O.R.S Compliant Vehicle Safety The Fleet Operator Recognition Scheme The Fleet Operator Recognition Scheme (FORS) is a voluntary accreditation body committed to raising the quality of vehicle services by ensuring all fleet operations are being run to the FORS standard based on legal compliance, safety efficiency and environmental protection. If you are operating a service that utilises light commercial vehicles (LCVs) or Heavy Good Vehicles (HGVs) it is increasingly important to achieve FORS accreditation as a way of proving to prospective or existing clients that you are adhering to national safety standards. Our vehicle safety systems ensure that fleets can attain FORS bronze, FORS silver and FORS gold accreditations. Most fleet operators aim to obtain FORS Silver for their fleet. A FORS silver accreditation is awarded to operators who maintain their Bronze accreditation and are able to demonstrate that they have developed driver licencing verification systems, their vehicles over 3.5 tonnes are equipped with a left turn audible warning system and their vehicles are fitted with blind spot minimisation devices. FORS BRONZE, SILVER & GOLD SAFETY STANDARDS Most fleet operators aim to obtain FORS Silver for their fleet. A FORS silver accreditation is awarded to operators who maintain their Bronze accreditation and are able to demonstrate that they have developed driver licencing verification systems, their vehicles over 3.5 tonnes are equipped with a left turn audible warning system and their vehicles are fitted with blind spot minimisation devices. The FORS silver standard requires that all vehicles in the fleet utilise a high quality camera monitoring system to minimise blind spots around the vehicle (near side and at the rear) while manoeuvring. This will almost completely eradicate the possibility of killing or seriously injuring a vulnerable road user (pedestrian or cyclist), safeguarding drivers against avoidable accidents drastically improving the safety of the fleet. For more information about FORS please visit: http://www.fors-online.org.uk Enquire Today Download now F.O.R.S Compliant Packages Silver Package In cab 7” or 5” HD monitor Nearside HD camera Rear HD camera Left Turn alarm (with optional flashing LED’s) White noise reverse alarm Side proximity sensors with in cab bleeper/ LED (with optional display on monitor) Gold Package Comes with all silver package products plus: Forward facing and offside HD cameras with recorder (up to 2TB hard drive), mirror SD card recording Becoming a FORS member can bring you the peace of mind that your company is managing its work related road risk (WRRR) – and demonstrates to your customers and supply chain your commitment to exceeding the industry standard. All Our Products F.O.R.S Compliant Packages Expect a thorough and professional installation. CMS V6 Video surveillance platform Real-Time Camera Feeds Cameras & Monitors A bespoke training package will be delivered. Tracking solutions Live Fleet Tracking Mobile Digital Recording We are able to develop innovative tech solutions. Ultrasonic Detection Our goal is to protect you and your vehicles. Audible Warning Audible warnings are common on all vehicles. The MDVR A tailored MDVR to our own specifications.

Training What Training Do We Offer? Our job does not end with the sale! We are not satisfied until you are confident that you have mastered the skills required to operate your new technology safely and proficiently. A bespoke training package will be delivered including product, software, driver training and defecting. Our expert engineers will ensure that your staff are able to get the most from your newly installed products. Cloud service training is given by a specialist This platform is becoming widely recognised as the industry-leading sharing platform. Huge cost savings are found as incident information can be downloaded straight from the vehicle and shared within your business and with your insurance provider. Tracking Training Tracking training is provided when SIM deals are added to a recording system. This allows access to the online platform where all your info can be found. Software Training Software training is provided to anyone who needs to be able to download, save and share footage and incident data. Multi- site operations can be visited to provide the same training although often the training can be given with a short phone call. Training for Drivers Product training is provided to the drivers/ driver trainers if needed. We recommend this as new build vehicles may come with upgrades that may not have been available on previous builds. All Our Services Installation Expect a thorough and professional installation. Training A bespoke training package will be delivered. Repair/Service Our goal is to protect you and your vehicles. Product Development We are able to develop innovative tech solutions. Direct Vision Standard Direct Vision Standard and HGV Safety Permit Get in touch!

Support The Community Monday 6th August 2018 was the first day of the Chadderton FC season and to get it off in the right way local boxing hero Anthony Crolla, lightweight champion of the world, took time out of his busy training regime to help launch the new name for Chadderton's stadium. The now named ARK FLEETECH stadium is growing from strength to strength.

Cameras and Monitors Simple to use and equipped with user-friendly software. ARK FLEETECH LTD have specialised in vehicle CCTV safety systems since the beginning of the new millennium. Since then, we have provided and installed to almost every type of commercial and plant vehicle on the market. Having kept up with this rapidly evolving technology, we now have a range of colour digital cameras and monitors to suit all applications. We don’t believe in having a vast portfolio of products, just the right products with the best quality from medium to heavy duty. Reversing cameras are now seen as a bare minimum with the introduction of blind spot cameras to the side of vehicles and digital recording systems with up to 8 cameras. Our systems can be supplied for you to fit yourself, or installed by one of our engineers. Enquire Today Download now ARK-HDE7M 7” HD Monitor TFT LCD monitor with HD ready display Image adjustable for horizontal, vertical, mirror & normal view Select from 8 languages for user operation Video formats: 1080P30/1080P25/720P30/720P25/PAL/NTSC 3 camera inputs, 3 trigger wires Operates from 10V - 32V. Supports 12V or 24V vehicle battery Touch buttons Adjustable scale Automatic back lighting for automatic brightness control Onboard speaker All Our Products F.O.R.S Compliant Packages Expect a thorough and professional installation. CMS V6 Video surveillance platform Real-Time Camera Feeds Cameras & Monitors A bespoke training package will be delivered. Tracking solutions Live Fleet Tracking Mobile Digital Recording We are able to develop innovative tech solutions. Ultrasonic Detection Our goal is to protect you and your vehicles. Audible Warning Audible warnings are common on all vehicles. The MDVR A tailored MDVR to our own specifications.

Repair/Service Repair & Service Options Our goal is to protect your vehicles, drivers and assets from damage, theft and serious incidents. Our ultimate aim is to protect life and if your ARK FleeTech products are not working correctly then we have not done our job. A personal service is offered by technicians who are familiar with your fleet and business, and we will work with you to keep your installations in excellent condition and fully compliant with safety regulations. We are dedicated to helping you keep your products in excellent condition, and should things go wrong we are always on hand to get things working again. Out of Hours ARK provide flexible repair appointments to work around your fleet operating schedules. We understand that vehicles need to stay operational and our team of engineers are some of the most committed in the industry. On Site Warranty We provide a free on-site warranty for a minimum of 1 year for all customers. This covers an engineers visit to swap out any faulty parts, barring damaged or misused parts. We can also train your VMU’s or local service providers to carry out the repair service to further help with costs down the line and for out of warranty items. Annual Servicing ARK FleeTech Ltd offer a site audit on existing equipment, even if we haven’t supplied it, then present a report with repair quote to bring your vehicles back to optimum safety and re-establish the reason for investing in the products in the first place. All Our Services Installation Expect a thorough and professional installation. Training A bespoke training package will be delivered. Repair/Service Our goal is to protect you and your vehicles. Product Development We are able to develop innovative tech solutions. Direct Vision Standard Direct Vision Standard and HGV Safety Permit Get in touch!

Product Development We Work With You Our team are committed to the ongoing development of new products and services. We are able to design and manufacture many ancillaries and make your ideas for new products a reality. We strive to lead the way with new technology and pride ourselves on being up to date with changes and demands of the industry, enabling us to develop innovative technological solutions for your fleet safety management needs. We will not try and sell you what will give us maximum profit, but what works and is most user friendly. Our unique business model gives access to valuable knowledge when it comes to commercial vehicle installations and product selection. Supplying and installing at body builder and dealer level allows our engineers advanced training grounds to ensure the highest quality of installation. All Our Services Installation Expect a thorough and professional installation. Training A bespoke training package will be delivered. Repair/Service Our goal is to protect you and your vehicles. Product Development We are able to develop innovative tech solutions. Direct Vision Standard Direct Vision Standard and HGV Safety Permit Get in touch!

Audible Warning Audible warnings are common on all vehicles. To keep FORS and CLOCS compliant we have left and right turn warning alarms that tell other road users that the vehicle is about to turn. We can incorporate your company name into the message to give it the personal touch. Added to this the Alarmalight has flashing built in LED’s which alert those who are hard of hearing or wearing accessories such as head phones. The Alarmalight also comes as a reverse alarm with white flashing LED’s. Noise pollution and noise complaints from reverse alarms can be eliminated with the BBS-TEK range of white noise alarms. 82Db - 107Db are available for light vans through to heavy plant. The real advantage of white noise though is the directional, locatable sound which allows you to know exactly where the danger is coming from unlike tonal alarms were the sound bounces everywhere and can be confusing Enquire Today Download now 2-POD LED Indicator Alarmalight® The ultimate alarm and light warning system. When the alarm is activated the lights flash in unison with the sound, when mute or half volume are selected the lights flash brighter to highlight the danger. Dual voltage CE and emc approved M.I.R.A. tested for all on and off highway applications Epoxy sealed for greater durability against water Complete with anti-vibration gasket and mounting screws E marked – e11*72/245*2009/19*7568*00 All Our Products F.O.R.S Compliant Packages Expect a thorough and professional installation. CMS V6 Video surveillance platform Real-Time Camera Feeds Cameras & Monitors A bespoke training package will be delivered. Tracking solutions Live Fleet Tracking Mobile Digital Recording We are able to develop innovative tech solutions. Ultrasonic Detection Our goal is to protect you and your vehicles. Audible Warning Audible warnings are common on all vehicles. The MDVR A tailored MDVR to our own specifications.

PRIVACY NOTICE Last updated September 19 2023 This privacy notice for ARK FLEETECH LTD ('Company', 'we', 'us', or 'our',), describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you: · Enter a contract or engage with us in other ways, including any sales, marketing, or events. SUMMARY OF KEY POINTS What personal information do we process? When you visit, use, or navigate our Services, we process personal information depending on how you interact with ARK FLEETECH LTD and the Services, the choices you make, and the products and features you use. The information is that which you provide us personally and other information generated during the use of the services. How do we process your information? We process your information to provide our services to you, improve, and administer them, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Do we share personal information? We may share information in specific situations and with specific third parties in order to obtain and provide the services and other information you may request from time to time. Some third parties are based outside the UK/EEA so we ensure that appropriate legal protections are in place. How do we keep your information safe? We have appropriate and proportionate organisational and technical processes and procedures in place to protect your personal information. What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. How do you exercise your rights? The easiest way to exercise your rights is by filling out our data subject request form available here , or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws. TABLE OF CONTENTS 1. WHAT INFORMATION DO WE COLLECT? 2. HOW DO WE PROCESS YOUR INFORMATION? 3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION? 4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION? 5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES? 6. HOW DO WE HANDLE YOUR SOCIAL LOGINS? 7. HOW LONG DO WE KEEP YOUR INFORMATION? 8. HOW DO WE KEEP YOUR INFORMATION SAFE? 9. DO WE COLLECT INFORMATION FROM MINORS? 10. WHAT ARE YOUR PRIVACY RIGHTS? 11. CONTROLS FOR DO-NOT-TRACK FEATURES 12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS? 13. DO WE MAKE UPDATES TO THIS NOTICE? 14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE? 15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU? 1. WHAT INFORMATION DO WE COLLECT? We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us, enter a contract with us and during the life of that contract when we interact. Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following: · names · phone numbers · email addresses Sensitive Information. We do not process sensitive information. Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter, or other social media account. If you choose to register in this way, we will collect the information described in the section called 'HOW DO WE HANDLE YOUR SOCIAL LOGINS? ' below. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information. Information automatically collected We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies. The information we collect includes: · Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps'), and hardware settings). · Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information. · Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services. · Vehicle user and usage data. We collect this data as your processor and make it available to you through your dashboard. This may include means by which can identify the driver of a particular vehicle. That makes you data controller and you must refer to this in your privacy policy to the employee, worker or user of the vehicle. 2. HOW DO WE PROCESS YOUR INFORMATION? We process your personal information for a variety of reasons, depending on how you interact with our Services, including: · To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service. · To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information. · To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user. · To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm. 3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION? The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information: · Performance of a Contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you. · Legitimate Interest – we use third party owned platforms (named below)to enable us to provide you with access to our website, to provide the Services, assist us in the delivery of the Services, to market to you, to take advice from our professional advisors, insurers, deliver marketing to you, to use Social Media with you including for login purposes, to verify the security of our systems and your use of it, to handle complaints and bring and defend legal proceedings. We ensure we consider the risks and harms to you as an individual against these benefits. · Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. · Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved. · Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person. 4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION? We share your data with the following parties: Sensata Insights (Smart Witness) for the purpose of providing the data services. Data involved – your IP address, a link to their privacy notice is here - https://www.sensata.com/ We may need also to share your personal information in the following situations in addition to those specified or generally referred to in paragraph 3 above. · Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. 5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES? In Short: We may use cookies and other tracking technologies to collect and store your information. We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice. 6. HOW DO WE HANDLE YOUR SOCIAL LOGINS? In Short: If you choose to register or log in to our services using a social media account, we may have access to certain information about you. Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform. We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps. 7. HOW LONG DO WE KEEP YOUR INFORMATION? Where we have a contract with you we keep your information for the period of the contract plus 7 years. In other situations we will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing contractual, legal or other legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. 8. HOW DO WE KEEP YOUR INFORMATION SAFE? We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment. 9. DO WE COLLECT INFORMATION FROM MINORS? We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at accounts@arkfleetech.co.uk . 10. WHAT ARE YOUR PRIVACY RIGHTS? In some regions (like the EEA and UK), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE? ' below. We will consider and act upon any request in accordance with applicable data protection laws. If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm . If you are located in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html . Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE? ' below. However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent. Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE? ' below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt out of interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/ . If you have questions or comments about your privacy rights, you may email us at accounts@arkfleetech.co.uk . 11. CONTROLS FOR DO-NOT-TRACK FEATURES Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice. 12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS? In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information. California Civil Code Section 1798.83, also known as the 'Shine The Light' law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below. If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.). 13. DO WE MAKE UPDATES TO THIS NOTICE? In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws. We may update this privacy notice from time to time. The updated version will be indicated by an updated 'Revised' date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information. 14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE? If you have questions or comments about this notice, you may email us at accounts@arkfleetech.co.uk or by post to: ARK FLEETECH LTD Unit 21 Three Point Business Park Rossendale, Manchester BB4 5EH United Kingdom 15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU? Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please submit a request form by clicking here .

Get in touch with us today! Feel free to get in touch to ask us any questions you might have. You can either drop us an email below or call us on 01706 222 055 Contact Us Submit Thanks for submitting!

Are you DVS ready? Make sure you’re ready for the Direct Vision Standard! More Info Why choose us? Direct Vision Standard Direct Vision Standard and HGV Safety Permit Installation Expect a thorough and professional installation. Training A bespoke training package will be delivered. Repair/Service Our goal is to protect you and your vehicles. Product Development We are able to develop innovative tech solutions. Who we work with F.O.R.S Compliant Packages We offer tailored packages complete with all the products you need to make your vehicles FORS compliant to silver and gold standards. ​ Most fleet operators aim to obtain FORS Silver for their fleet. A FORS silver accreditation is awarded to operators who maintain their Bronze accreditation and are able to demonstrate that they have developed driver licensing verification systems, their vehicles over 3.5 tonnes are equipped with a left turn audible warning system and their vehicles are fitted with blind spot minimisation devices. Learn More Feel free to get in touch If you have any questions or would like to know more about any of our services/products, please don’t hesitate to drop us an email. Submit Thanks for submitting! Our specialist will visit your site, access your business needs and provide a bespoke business solution for you. Our out of hours service, enables us to keep downtime to a minimum keeping your fleet on the road. North, South, East and West, our nationwide service supports all areas of the UK. Get in touch!

Our new partnership 19 Oct 2021 We are ARKFleetech ARK Fleetech has grown from a small family run business, to what it is today; one of the leading suppliers providing services to some of the largest UK fleets. Despite this success, ARK has never lost touch with its core values. As an ARK Fleetech customer, you will never be just another sale. We always put our customer first and our goal is to ensure that you not only get the right product, but that you can get the most out of your product. We have seen many competitors come and go offering similar products, but few can rival our level of commitment and ongoing customer support. With over 30 years of experience, ARK Fleetech have built a solid reputation on trust and service. Alan Ravey Managing Director Meet the team Chris Hope Business Manager

TERMS AND CONDITIONS Last updated November 04, 2022 TABLE OF CONTENTS 1. AGREEMENT TO TERMS 2. INTELLECTUAL PROPERTY RIGHTS 3. USER REPRESENTATIONS 4. PROHIBITED ACTIVITIES 5. USER GENERATED CONTRIBUTIONS 6. CONTRIBUTION LICENSE 7. SUBMISSIONS 8. THIRD-PARTY WEBSITE AND CONTENT 9. SITE MANAGEMENT 10. PRIVACY POLICY 11. TERM AND TERMINATION 12. MODIFICATIONS AND INTERRUPTIONS 13. GOVERNING LAW 14. DISPUTE RESOLUTION 15. CORRECTIONS 16. DISCLAIMER 17. LIMITATIONS OF LIABILITY 18. INDEMNIFICATION 19. USER DATA 20. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES 21. CALIFORNIA USERS AND RESIDENTS 22. MISCELLANEOUS 23. CONTACT US 1. AGREEMENT TO TERMS These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and ARK FLEETECH LTD ("Company," “we," “us," or “our”), concerning your access to and use of the https://www.arkfleetech.co.uk website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY. Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use from time to time. We will alert you about any changes by updating the “Last updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change. Please ensure that you check the applicable Terms every time you use our Site so that you understand which Terms apply. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted. The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable. The Site is not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use this Site. You may not use the Site in a way that would violate the Gramm-Leach-Bliley Act (GLBA). The Site is intended for users who are at least 13 years of age. All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the Site. If you are a minor, you must have your parent or guardian read and agree to these Terms of Use prior to you using the Site. 2. INTELLECTUAL PROPERTY RIGHTS Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission. Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks. 3. USER REPRESENTATIONS By using the Site, you represent and warrant that: (1) you have the legal capacity and you agree to comply with these Terms of Use; (2) you are not under the age of 13; (3) you are not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the Site; (4) you will not access the Site through automated or non-human means, whether through a bot, script, or otherwise; (5) you will not use the Site for any illegal or unauthorized purpose; and (6) your use of the Site will not violate any applicable law or regulation. If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof). 4. PROHIBITED ACTIVITIES You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us. As a user of the Site, you agree not to: Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us. Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords. Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein. Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site. Use any information obtained from the Site in order to harass, abuse, or harm another person. Make improper use of our support services or submit false reports of abuse or misconduct. Use the Site in a manner inconsistent with any applicable laws or regulations. Engage in unauthorized framing of or linking to the Site. Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site. Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools. Delete the copyright or other proprietary rights notice from any Content. Attempt to impersonate another user or person or use the username of another user. Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”). Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site. Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you. Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site. Copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code. Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site. Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software. Use a buying agent or purchasing agent to make purchases on the Site. Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses. Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise. 5. USER GENERATED CONTRIBUTIONS The Site does not offer users to submit or post content. We may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Site, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "Contributions"). Contributions may be viewable by other users of the Site and through third-party websites. As such, any Contributions you transmit may be treated in accordance with the Site Privacy Policy. When you create or make available any Contributions, you thereby represent and warrant that: The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party. You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Site, and other users of the Site to use your Contributions in any manner contemplated by the Site and these Terms of Use. You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Site and these Terms of Use. Your Contributions are not false, inaccurate, or misleading. Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation. Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us). Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone. Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people. Your Contributions do not violate any applicable law, regulation, or rule. Your Contributions do not violate the privacy or publicity rights of any third party. Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors. Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap. Your Contributions do not otherwise violate, or link to material that violates, any provision of these Terms of Use, or any applicable law or regulation. Any use of the Site in violation of the foregoing violates these Terms of Use and may result in, among other things, termination or suspension of your rights to use the Site. 6. CONTRIBUTION LICENSE You agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices (including settings). By submitting suggestions or other feedback regarding the Site, you agree that we can use and share such feedback for any purpose without compensation to you. We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Site. You are solely responsible for your Contributions to the Site and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions. 7. SUBMISSIONS You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site ("Submissions") provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions. 8. THIRD-PARTY WEBSITE AND CONTENT The Site may contain (or you may be sent via the Site) links to other websites ("Third-Party Websites") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ("Third-Party Content"). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Site and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms of Use no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Site or relating to any applications you use or install from the Site. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites. 9. SITE MANAGEMENT We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site. 10. PRIVACY POLICY We care about data privacy and security. Please review our Privacy Policy: https://www.arkfleetech.co.uk/privacy . By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Use. Please be advised the Site is hosted in the United Kingdom. If you access the Site from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United Kingdom, then through your continued use of the Site, you are transferring your data to the United Kingdom, and you agree to have your data transferred to and processed in the United Kingdom. Further, we do not knowingly accept, request, or solicit information from children or knowingly market to children. Therefore, in accordance with the U.S. Children’s Online Privacy Protection Act, if we receive actual knowledge that anyone under the age of 13 has provided personal information to us without the requisite and verifiable parental consent, we will delete that information from the Site as quickly as is reasonably practical. 11. TERM AND TERMINATION These Terms of Use shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF USE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF USE OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITE OR DELETE ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION. If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress. 12. MODIFICATIONS AND INTERRUPTIONS We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site. We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith. 13. GOVERNING LAW These conditions are governed by and interpreted following the laws of the United Kingdom, and the use of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded. If your habitual residence is in the EU, and you are a consumer, you additionally possess the protection provided to you by obligatory provisions of the law of your country of residence. ARK FLEETECH LTD and yourself both agree to submit to the non-exclusive jurisdiction of the courts of __________, which means that you may make a claim to defend your consumer protection rights in regards to these Terms of Use in the United Kingdom, or in the EU country in which you reside. 14. DISPUTE RESOLUTION The European Commission provides an online dispute resolution platform, which you can access here: https://ec.europa.eu/consumers/odr . If you would like to bring this subject to our attention, please contact us. 15. CORRECTIONS There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice. 16. DISCLAIMER THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE. 17. LIMITATIONS OF LIABILITY IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 18. INDEMNIFICATION You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Site; (2) breach of these Terms of Use; (3) any breach of your representations and warranties set forth in these Terms of Use; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Site with whom you connected via the Site. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it. 19. USER DATA We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data. 20. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means. 21. CALIFORNIA USERS AND RESIDENTS If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254. 22. MISCELLANEOUS These Terms of Use and any policies or operating rules posted by us on the Site or in respect to the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. These Terms of Use operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms of Use or use of the Site. You agree that these Terms of Use will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms of Use and the lack of signing by the parties hereto to execute these Terms of Use. 23. CONTACT US In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at: ARK FLEETECH LTD Unit 21 Three Point Business Park Rossendale, Manchester BB4 5EH United Kingdom Phone: 01706 222 055 accounts@arkfleetech.co.uk These terms of use were created using Termly's Terms and Conditions Generator .